HAIRSHALOWorking draft. Some of the business details this policy needs have not been provided yet. They are marked on the page rather than filled in with guesses.
This page sets out the terms that apply when you use this website and buy from Hairshalo.
About these terms
These terms apply when you use this website or buy from Hairshalo. By placing an order you agree to them, so please read them first.
Business name:
Address:
Email:
Phone:
GSTIN:
Products and descriptions
Each product page states the piece's hair type (human hair or synthetic fibre), texture, construction and the lengths and colours it comes in. Photographs show the actual product; colour can look slightly different on different screens.
Some imagery on the homepage is campaign imagery that sets a mood. It is labelled as such and is not a photograph of a customer or of a result.
Prices and availability
Prices are shown in Indian rupees (₹). Any delivery charge is calculated for your order and shown before you pay. Options that are out of stock are marked and cannot be ordered.
What happens if a product is priced or described in error: To be provided: how pricing and description errors are handled.
Orders and payment
Checkout shows the payment methods available for your order. Where you pay by bank transfer or UPI yourself, your order is reserved and confirmed once the payment reaches us.
Cancellations and refunds are covered in the Refunds & Cancellations policy. Delivery: To be provided: delivery areas, timescales and charges.
Your account
Keep your password to yourself; you are responsible for orders placed with your account. Tell us if you think someone else has used it.
Reviews
Reviews must be your own honest experience of a product you bought. Reviews may be checked before they appear, and reviews that are abusive, unlawful or not about the product may be removed.
Using the site
Please do not misuse the site: no attempts to break or overload it, to access other people's accounts or data, or to copy its content for reuse. The text, design and photographs on this site are protected by copyright.
Our responsibility to you
Nothing in these terms limits the rights you have as a consumer under Indian law, including the Consumer Protection Act, 2019.
Grievances
If something has gone wrong, contact us at . Grievance officer: To be provided: name, designation and contact details of the grievance officer, as the Consumer Protection (E-Commerce) Rules, 2020 require.
Governing law
To be provided: governing law and jurisdiction — to be confirmed with the business's legal adviser